pinup betting Privacy Policy
Your personal information is very important to us. This policy explains in detail how information is collected, where it is used, and how it is kept secure.
Introduction and Scope
This privacy policy applies to users of the pinup betting platform. It comes into effect when you visit our website, open an account, use betting or casino services, or contact us in any way. By reading this policy, you will understand what information we collect, why we collect it, and how it is managed.
pinup betting is committed to ensuring a safe and transparent environment for users in Bangladesh. Reading this privacy policy alongside our Terms and Conditions will give you a complete picture of our services. Together, these two documents outline your rights and our responsibilities in full.
What Information Is Collected
2.1 Information You Provide Directly
When you register an account or contact us, the following information may be collected:
- Full name
- Date of birth (for age verification)
- Mobile number
- Email address
- Identity verification documents (where applicable)
- Deposit and withdrawal transaction details
2.2 Automatically Collected Information
When you use our website, certain information is collected automatically:
- IP address and device type
- Browser type and OS version
- Pages visited on the website and time spent
- Cookie and session data
- Referral source (which site or link you came from)
2.3 Information Received from Third Parties
During payment processing, we may receive limited transaction confirmation data from mobile financial service providers such as bKash, Nagad, Rocket, or Upay. This information is used solely for payment verification.
Purpose of Information Use
pinup betting uses collected information only for the following purposes:
Account Management
Your information is used to create and manage your account, verify login, recover passwords, and ensure account security.
Transaction Processing
Information is needed to complete all financial transactions, including deposits and withdrawals, and to prevent fraud. The minimum deposit is ৳500 and the minimum withdrawal is ৳500.
Customer Support
Our live chat and email support team may use your information to resolve issues and provide assistance. We offer support in Bengali and English 24/7.
Security and Protection
Information is analysed to detect unauthorised access, fraud, and suspicious activity, and to keep our platform secure.
Information Storage and Security
pinup betting uses SSL (Secure Socket Layer) encryption technology to keep your personal information secure. All data stored on our servers is encrypted and cannot be read by unauthorised individuals.
4.1 How Long Information Is Stored
We retain your information for as long as your account is active. Even after an account is closed, financial transaction records may be kept for a set period as required by law.
4.2 Technical Security Measures
- SSL/TLS encryption for all data transmissions
- Database encryption for sensitive information
- Regular security audits and updates
- Firewalls and access controls to prevent unauthorised access
- Strict data access policies for staff
Sharing Information with Third Parties
pinup betting never sells your personal information or shares it with third parties for advertising purposes. However, information may be shared in the following limited circumstances:
5.1 Service Partners
Payment gateways, technology service providers, and other partners who assist in operating our platform may only receive the information necessary for their specific tasks. These partners are required to comply with our privacy standards.
5.2 Legal Obligations
If information is requested by authorities under applicable laws in Bangladesh or by court order, it may need to be provided due to legal obligations.
5.3 Fraud Prevention
Certain information may need to be shared with relevant authorities or payment providers to prevent financial fraud or money laundering.
Cookies and Tracking Technologies
Our website uses cookies. Cookies are small text files stored in your browser that help improve your browsing experience.
6.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions and for security.
- Functional Cookies: Remember your preferences and language settings.
- Analytics Cookies: Help analyse website usage to improve our services.
6.2 Cookie Controls
You can control or disable cookies from your browser settings. However, disabling cookies may cause some website features to not work properly.
Your Rights
As a pinup betting user, you have certain rights over your own information:
Right to Access Information
You can request to know what information we hold about you. We will provide it within a reasonable time.
Right to Correct Information
If any of your information is incorrect, you can request that we correct it. We will verify and make the necessary changes.
Right to Lodge a Complaint
If you have a complaint about a breach of the privacy policy, you can contact our support team.
Connection to Responsible Gaming
Alongside protecting personal information, pinup betting believes that the mental and financial wellbeing of every user is equally important. If we notice any concerning patterns by analysing a user's betting behaviour, we may take steps to provide support. To learn more, read our Responsible Gaming Guidelines, which contain full details on setting self-limits and available support.
The data processing activities described in this policy are always carried out with your wellbeing in mind. We will never use your personal information to contact you in any way that could be harmful to you.
Changes to the Policy
pinup betting reserves the right to change or update this privacy policy as needed. If there are any significant changes, we will publish a notice on the website and the "Last Updated" date at the top of the policy will be revised.
Continuing to use our platform after any changes means you have accepted the revised policy. We therefore recommend reviewing this page regularly.
Contact Us
If you have any questions, comments, or complaints about this privacy policy, contact us through the channels below. Our team provides support in both Bengali and English, 24 hours a day, 7 days a week.
Privacy Complaints
If you experience any issue with how your information is handled or have a question about any clause in this policy, you can send a complaint directly to our data protection team.
We review all complaints seriously and try to resolve them as quickly as possible.